Knowledgebase
SSRN Support > Help Desk > Knowledgebase

Search help:


Firewall Alert

Solution

There are a few reasons you might encounter a Firewall Alert while trying to access SSRN:

  • You may be accessing SSRN through a computer or Intranet/internet connection that has preexisting firewall settings which could have triggered this alert.
    • If so, please check with the IT department for the organization to ensure that there are no settings which would block SSRN.
    • You can also attempt to access SSRN using a different device or internet connection.
  • You may not be properly signed in to your account.
    • If so, you may need to clear your cache/cookies in your browser. When you have done this, you MUST close the browser window, and open a new window to sign in at www.ssrn.com.
      • Please type the site URL into the browser instead of accessing SSRN from a link or your favorites as this type of link can hold cookie problems. If you are unfamiliar with how to clear your cache/cookies, click here.

 

If these suggestions do not resolve the issue, please let us know at Support@ssrn.com.

Visit our FAQ for more information about SSRN.

 
Was this article helpful? yes / no
Related articles SSRN's Terms of Use
SSRN's Privacy Policy
How can I create a FREE SSRN Account?
Submit to a Conference through SSRN
Add/Update your Affiliation(s)
Article details
Article ID: 58
Category: Error messages
Date added: 2015-03-19 19:02:17
Views: 130
Rating (Votes): Article not rated yet (0)

 
« Go back

 
Powered by Help Desk Software HESK, brought to you by SysAid