Knowledgebase
SSRN Support > Help Desk > Knowledgebase

Search help:


Having Trouble Accessing Your Account?

Solution

If you created an SSRN account but have not been able to log in, try the following suggestions:

  • Confirm you are logging in with the same email you designated as your primary email within SSRN.
  • If you feel you have used the correct email to login, is it possible you have blocked your account by trying to login more than 10 times? If this is the case, notify us at support.ssrn.com. Support will reset your account so you can log in.
  • If you have forgotten your password, click the password reset link.
  • If you recently made a change to your User ID or Password, clear your cache and SSRN cookies and try logging in again.

If you need further assistance, submit a Ticket, and the Support Team will gladly assist.

 
Was this article helpful? yes / no
Related articles The system says my email is already in use, what do I do now?
How do I add authors to my submission?
How do I submit to SSRN?
How can I create a FREE SSRN Account?
How do you Clear your Browser Cache/SSRN Cookies?
How do I revise a submission?
Article details
Article ID: 3
Category: My Account
Date added: 2013-01-22 17:43:14
Views: 1089
Rating (Votes): Article rated 3.3/5.0 (7)

 
« Go back

 
Powered by Help Desk Software HESK, brought to you by SysAid